As you drive up to attend a conference at the Hilton Embassy Suites Greensboro – Airport, the first thing that you might notice is that half the lights are out on the sign so that it says, “Emb Suit.” It is an attractive facility with good amenities and Priceline ranks it three and a half stars.
The hotel serves a complimentary breakfast in the morning that includes a hot bar with sausage, bacon, eggs, grits, biscuits, and gravy. Not a bad spread but the hot food was actually just above room temperature, bland and the sausage was pinkish in the middle. They also have a complimentary “evening reception” with free drinks, cheese cubes and stale chips with salsa. Quality-wise it might come in a close second to a mediocre school cafeteria.
If you are hungry later in the evening they will tell you that the Homewood Suites (also a Hilton Hotel) next door has a gift shop that is open 24/7 where you can buy frozen entrees to cook in your microwave in the room back at the Embassy Suites but they will also let you know that the Embassy Suites has a complimentary shuttle that will take you anywhere within a three mile radius and suggest a 24 hour diner.
The desk clerk at the Embassy Suites response when asked if the hotel did indeed have a complimentary shuttle was, “Who told you that?” He then admitted that they did and called the driver. The driver’s response was, “But I was just there!” before he headed to the shuttle.
The diner didn’t have anything going that was appealing at that time of night, but the driver had already gone. So it seemed better to just enjoy the hour walk down the dark streets and underpasses than to disturb the service folks at the Embassy Suites. Walking back to the Homestead suites and picking up a microwaveable dinner at least satisfied the late night hunger and the desk clerk there was helpful and friendly.
The hotel has a small pool with a whirlpool. Some would call it a hot tub but it was lukewarm.
If you are looking for a nice, hot, therapeutic soak, this whirlpool is not for you.
The hotel has an open, courtyard area/echo chamber that is open up to the roof where they have their breakfast and receptions. Tonight there was a wedding reception with loud music and dancing. If you were here to relax and sleep, it was not a good night for that even on the sixth floor with the door closed. Similarly during the conference while trying to sneak in a nap the house-keeping staff walked in, then the maintenance came to change a bulb, then maintenance came in again to check to see if the bulb was changed making it rather unrestful. Add sketchy internet and Hilton’s Embassy Suites Greensboro – Airport is all around mediocre for work or relaxing. There was one desk clerk by the name of John that always had a friendly smile and helpful advice. For better quality of service, perhaps try the Homewood estates next door or one of the many lesser priced motels that are much closer to the restaurants. As a three and a half star rated motel, for this writer the half-EMBassy service scored a solid one of five stars.